A first move into SIL
Newly funded NDIS participants who are ready to move out of home into a setting that supports them. The first weeks are about building confidence and routine in the new place.
Who we work with
Adults with mental health, psychosocial and neurological needs.
Whether the NDIS plan is brand new and they are still at home, or they have lived in supported settings for years, we get to know the person first and the funding second. A short conversation tells both of us a lot.
The cohort
Where we sit, and the breadth we hold.
Most of the people who call our homes home live with a combination of mental health, psychosocial, intellectual, neurological, or complex support needs. Some are taking the big step into Supported Independent Living for the first time after years with family. Others are looking for a fresh start after a living arrangement that was no longer meeting their needs.
What connects them is not their diagnosis, but their need for a place where they feel safe, valued, and genuinely at home. A place where the team stays, familiar faces become trusted relationships, and each day is shaped around the person living it.
The CARE Group & Co. currently supports people across the Coffs Harbour and Western Sydney regions, with new homes planned throughout the broader Mid North Coast and Western Sydney communities. Our goal is simple: to create more places where people can belong, grow, and build a life that feels like their own.
Supports we provide
A holistic approach to the whole person.
People come to us at different stages of life, but often with the same goal: to live a fuller, more independent, and more connected life. Whether someone is moving into their first home, navigating mental health challenges, living with a neurological condition, building everyday life skills, or requiring complex supports, we take a holistic approach that focuses on the whole person, not just their support needs.
- Supported Independent Living (SIL)
- Mental Health & Psychosocial Supports
- Daily Living & Personal Care
- Community Access & Social Participation
- High Intensity & Complex Care Supports
- Support Coordination & Recovery Coaching
- Employment & Life Skills Development
- Household & Domestic Assistance
- Medication & Health Management
- Respite & Short-Term Accommodation
- Capacity Building & Independence Programs
- Transport, Appointments & Advocacy
Situations we see
How people often come to us.
Family at a turning point
A family carer who has held it together for years and is ready for the next chapter. We meet you both, slowly, with as much time as the move needs.
A change of setting
Someone whose current placement is no longer the right fit, for any number of reasons. We sit with the situation, listen to what is needed, and help work out what comes next.
Hospital discharge
Someone exiting acute mental health care who needs a calm place to land. We move at the pace the discharge needs, including fast when the timing is tight.
A home, finally
Someone with NDIS funding but no permanent SIL arranged. We have helped people move into a settled home from situations that had become unsafe.
A complex profile
People who carry several conditions and a long history of trying to find the right fit. We talk through the specific picture openly, and give an honest read on whether the home suits.
How we handle enquiries
A straight answer, usually the same business day.
We know that reaching out for support can feel overwhelming and often comes after a long search for the right fit. That’s why we keep things simple, honest, and focused on the person. If we believe one of our homes and supports would be a good match, we’ll tell you and begin exploring the next steps together. If we don’t think we’re the right fit, we’ll be honest about that too, help point you towards a provider, service, or pathway that may better meet your needs, and explain why. Either way, you’ll leave the conversation with clarity, honest advice, and a clear next step forward.
Our goal isn’t to fill vacancies. Our goal is to help people find the right home, the right support, and the right opportunity to thrive.
We are a good fit for
- Adults with mental health, psychosocial or neurological profiles, including combinations.
- Someone moving from a family home into supported living for the first time.
- A family looking for a home that will hold steady through the hard months as well as the easy ones.
- A hospital mental-health discharge where a calm landing place is needed quickly.
From a support coordinator
“I referred a participant to CARE and they were honest about why the placement wasn’t the right fit for their home. They took the time to explain their reasoning and even recommended another provider they felt would be a better match. A few weeks later, when another participant’s circumstances changed, CARE was the first provider I called. That level of honesty and professionalism is rare.”
Support Coordinator, Coffs Coast
Got someone in mind? Tell us about them.
We will give you a straight read on fit. The first conversation is the easiest place to start.